| 01. |
Why should I go for Ayurveda,
instead of other system of medicine? |
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In other system of
medicines they treat the disease only ,but
in Ayurvedic system of medicine being a
holistic approach to mankind, it not only
treats the disease but treats the patients
mentally as well as physically. It is a
natural therapy hence it has no side effect
or any complications, whereas other system
of medicine has lots of side effects and
several complications. |
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| 02. |
Are
Ayurvedic medicines free of side effects? |
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YES. Ayurvedic medicines
are natural and safe, they have no side
effects. Since they are prepared form herbs
& minerals after proper processing according
to classical ayurvedic methods of
manufacturing |
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| 03. |
What is
"Ayurveda" ? |
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"AYURVEDA" is made up of
two words- Ayur and Veda. Ayur means life
and Veda means knowledge or science. Thus
"AYURVEDA" in totality means ‘Science of
life’. It incorporates all aspects of life
physical, psychological, spiritual and
social. It differs from conventional
medicine in the basic principles of
investigation and assigning causes to
processes rather than specific areas of
physiology. |
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| 04. |
Is it
advisable to take any other medicine while under
Ayurvedic treatment? |
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There is no harm in
taking other medicines along with Ayurvedic
medicines. As there is no drug-interaction
between Ayurvedic medicines and medicines of
other systems, so they can be taken
according to the need or as directed by the
physician. |
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| 05. |
Are
Ayurvedic Medicines 'SAFE' ? |
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Yes, Ayurvedic medicines
are very safe as they are made from the rich
herbs of the nature. Since herbs and plants
are used for making these medicines, the
side effects are nil. |
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| 06. |
Which credit
cards does ayurvedic-medicines.info Portal accept? |
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We accept all major
credit cards: Visa, Discover and American
Express Cards and also Paypal. |
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| 07. |
Can I phone
or fax my order? Can I pay by cheque? |
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No, orders are accepted
online after securing your payment through
the credit card information submitted by
you. We do not accept any cheque. |
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| 08. |
Is my credit
card number / bank a / c. number secure? |
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All transactions are
secured, powered by SSL encryption capable
of processing Credit Card transactions
insuring that the information is encrypted
before it is transmitted. |
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| 09. |
How long
does it take for my order to reach ? |
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We send your order by
courier that will reach you as per their
normal delivery period depending on the
delivery address. However delivery is not
attempted on Sundays and Public Holidays
since there are no courier-services
available on these days. To some
cities/towns it can take up to 7 days from
the time of pick up to deliver a
consignment. Some international destinations
may require around 15 days for the
consignment to be delivered. However we also
have had positive experiences that some
times our consignments even to the far most
region reaches within 3-4 days after the
dispatch. For a consignment not delivered at
the consignee address, a message slip will
be left. The consignment will be held at the
lcal courier's office or the post office at
near the delivery address. We recommend you
to inform us your telephone numbers so that
you can be informed by the local office
about the parcel delivery. |
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| 10. |
How do you
make a refund if/after an order is cancelled? How
much time does this process takes? |
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We credit the refund
amount directly to the customer’s account.
The process takes 1-2 days after the refund
activation is done from our end. |
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| 11. |
Can I send
the Order to a different Address other than the
registration Address ? |
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Yes, you can send the
Order to an Address different than the
Registration Address. You can mention that
while placing your order. |
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| 12. |
Can I
change the details or contents of my Order once it
has been places online ? |
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You cannot change the
details once the Order is placed online but
you can always contact our customer care and
they will possibly be able to help you in
this regards! For our customers we are
always at your service to make you shopping
through us secure, convenient, enjoyable and
flexible. |
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| 13. |
How can I
cancel my Order ? |
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Yes you can cancel the
order if placed by mistake. However the
cancellations of order will be accepted if
the request is made before the order is
shipped out. For canceling your order,
please contact us via email and our customer
care will assist you on this matter. |
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| 14. |
What should
I do if I get something else instead of my wished
contents of the order ? |
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We make our sincere
effort to ensure that the Correct Order is
sent to your Shipping Address. However if
there is a mismatch in the Order received at
your end, we will pick up the incorrect item
from your end and redispatch the correct
item without any additional cost. |
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| 15. |
What should
I do if my Order has been delivered early or late? |
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We make best possible
effort to ensure that the Products are
delivered in time. We use reliable post and
courier services for delivering the goods.
However, there can be instances of delay due
to custom regulations or unavoidable
circumstances. We regret the inconvenience
caused due to the same. |
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| 16. |
Which
credit cards does india-shopping.net accept ? |
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We accept all major
credit cards: Visa, Discover and American
Express Cards and also Paypal. For larger
quantities payments are recommended by bank
transfers (wire transfers). To know our
banking details please drop us a message.
For further information regarding payment
mode please check our different Payment
options ! |
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| 17. |
Do you
offer free shipping for all products ? |
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Shipping cost is included
in the final cost of our products thus you
do not need to pay any extra cost for
shipping. For customers within India we
provide special discounts in shipping cost. |
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| 18. |
Do you
offer wholesale discounts for retail purposes ? |
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Yes, we do provide
wholesale services & special discounts on
goods available with us. As we are
associated directly with manufacturing units
we can provide you all the products at very
reasonable rates. Please send an email and
our wholesale / large quantity customer care
will assist you. |
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| 19. |
How can I
inquire about the status of my order ? |
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You can track your order
by logging into your account at the courier
company website. You will be informed the
Airway bill number and a copy of the invoice
will also be sent to you via e mail so you
will be updated with all the information you
might need to track and receive your
delivery. |
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| 21. |
What is the
difference between Billing Address and Shipping
Address ? |
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Billing Address is the
address where a customer gets his bills from
the credit card company. Shipping address is
the address where the customer wants to
receive their shipment. Billing and Shipping
Address can be different ! |
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| 22. |
Where do
you deliver within India ? |
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We can deliver our
products in any part of India. Please do
mention the complete address where you want
to have the delivery. The pincode is a must.
For smaller places some land marks are of
great help for us to deliver you the
products without great hassle in time. |
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| 23. |
What is
your return or refund policy ? |
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You can return any item
to us in its original packaging or in its
original condition. Mention your order
number and send the item into secure package
affix our address note (our returns address
mentioned on each consignment. You can send
the goods / consignment it through a
reliable courier at the address mentioned on
the consignment. We will refund to you the
entire cost of the returned item, less
freight and insurance costs. Please note
that you need to return the bought goods
within a period of seven days from the
receipt of the shipment. In case of delay
your request may not be entertained. |
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| 24. |
How and
when will I get my refund ? |
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Upon receipt of your
package with the item in it, we will
initiate the refund process. Depending on
the value of the item and the payment option
used to pay for the order in the first
place, we will activate the refunds at the
earliest. |
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| 25. |
How do I
check the current status of my order ? |
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You will be given an
order number and you can always check with
us or on the site of the courier company by
login your airway bill number provided by
us. You can also simply drop us a message
and our customer care will also update you
with the order status. |
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| 26. |
Are there
any hidden costs such as delivery charges, taxes
etc.? |
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No there is no hidden
cost. The cost shown on the site is final
and includes all the expenses. However from
Country to country there are different rules
and regulations and there may be applicable
VAT you may have to pay. In most of the
countries items imported from India do not
attract any custom duty. We will send you a
certificate of origin to present to your
local custom authorities. |
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